Refund policy

We want you to love your purchase. If something isn't right, contact us within 30 days of delivery.

Defective, damaged, or wrong item: Email us within 7 days of delivery with your order number and a photo. We will send a replacement or a full refund at no cost to you.

Change of mind or size exchange: Items must be unworn, unwashed, with original tags, and in original packaging. For hygiene reasons, intimate apparel that has been worn cannot be returned. Return shipping is paid by the customer.

Refunds: Approved refunds are issued to your original payment method within 5–10 business days.

To start a return, email us at support.bloomly@gmail.com with your order number.